BBO Training

Course Overview

This one-day Minor Illness Update course is designed for experienced registered healthcare professionals already delivering minor illness care within Primary Care.

The programme provides an evidence-based update across common acute presentations seen in General Practice and urgent care settings. Teaching focuses on refining clinical reasoning, strengthening consultation structure, and applying current prescribing guidance safely.

Participants will revisit high-volume minor illness presentations, explore diagnostic challenges, and enhance confidence in identifying red flags and escalation thresholds. The course supports clinicians in maintaining safe, patient-centred practice within an evolving Primary Care landscape.

Learning is interactive and case-based, encouraging discussion of real-world scenarios and practical challenges.

Who Should Attend

This course is suitable for:

• Advanced Clinical Practitioners
• Nurse Practitioners
• Practice Nurses delivering minor illness clinics
• Paramedics working in Primary Care
• Primary Care Pharmacists
• Experienced registered clinicians managing acute presentations

Participants should already be practising in minor illness roles.

What This Course Covers

Safe Practice and Clinical Governance

• Evolving Primary Care models
• Scope of practice and escalation
• Safe documentation
• Prescribing updates and antimicrobial stewardship

Common Acute Presentations

• Respiratory tract infections
• Ear, nose and throat conditions
• Abdominal pain and urinary tract infections
• Head, neck and back pain
• Eye infections
• Acute skin rashes
• Minor injuries

Clinical Decision-Making and Risk Management

• Red flag recognition
• Differential diagnosis refinement
• Consultation dynamics
• Managing diagnostic uncertainty
• When to refer or escalate

Holistic and Patient-Centred Care

• Addressing psychosocial elements in acute presentations
• Communication strategies
• Managing patient expectations
• Supporting self-care appropriately

Learning Outcomes

By the end of this course, participants will be able to:

• Apply up-to-date guidance in minor illness management
• Refine structured consultation and assessment skills
• Recognise red flags requiring urgent escalation
• Optimise safe prescribing in acute presentations
• Navigate diagnostic uncertainty confidently
• Deliver holistic, patient-centred care
• Reflect on professional development within minor illness practice

Course Format

Duration: Full-day

Delivery: Virtual or face-to-face

Format includes:

• Structured teaching sessions
• Case-based discussion
• Interactive clinical scenarios
• Peer learning and problem-solving

Certification

Certificate of attendance provided for CPD and revalidation purposes.